Consumer Advocate Wants to Hear from You About Frontier Communications, Cutler Says

June 28, 2023

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) is holding a public hearing in Quarryville to gather input for a case involving complaints about telephone and/or internet services provided by Frontier Communications Commonwealth Telephone Company, according to Rep. Bryan Cutler (R-Lancaster).

“My office and I have heard from countless people over the years about issues with reliability and access to high-speed internet,” Cutler said. “This is an opportunity for anyone who has had an issue to share their experiences, and hopefully improve the situation for everyone.”

The in-person public input hearing will be Wednesday, July 19, at 6 p.m. at George A. Smith Middle School, located at 645 Kirkwood Pike, Quarryville, PA 17566.

People interested in testifying are encouraged to pre-register with the Pennsylvania Office of Consumer Advocate prior to July 19 by calling 1-800-684-6560, or emailing consumer@paoca.org.

The hearing in Quarryville follows a series of three hearings held in the Commonwealth’s Northern Tier. In January 2023, the Office of the Consumer Advocate and the Pennsylvania Office of Small Business Advocate filed a joint formal complaint against Frontier, following informal written complaints from several hundred consumers.

Additional information on the proceedings and information on other hearings is available at puc.pa.gov.

Representative Bryan Cutler
100th Legislative District
Pennsylvania House of Representatives
Media Contact: Mike Straub
717-260-6397
mstraub@pahousegop.com
RepCutler.com / Facebook.com/RepBryanCutler